Starbucks - Upper Mount Gravatt

Proabably one of the worst coffees I have had in a very very long time. I usually NEVER go to starbucks as I would much rather go to a local coffee shop as they tend to actually care about coffee and customers but  thought Id give it a go. I ordered a soy latte and the photo is what I got. A white colored milky foamy coffee. How on earth is that a latte? Does it even have any coffee? The soy milk was burnt as the cup was super hot. I immediately went back to the barista and she didn't even bother to look up-to to me, just grabbed the cup  and said- "ll remake it". She handed me the coffee couple mins later, without even looking at me or acknowledging me, and turned away so I really couldnt even talk to her again. I opened the lid the coffee was exactly the same! I was so angry and I was set on getting a refund as  I refuse to pay almost 5$ for boiling milk.  My friend didn't like the idea and asked me to ignore it and avoid starbucks in future and I didn't... read more

Remember the first time that I had coffee at Starbuck was at the corner of Campbell and George Street in Sydney Haymarket. Then it was the first time for me to re-visit its sibling in Garden City on Australian day morning. I found that they serve Flat White in Brisbane (maybe it is the new strategy) otherwise I have to order the Americano with self-served dashes of milk. Service was very good and the waitress advised me for a new bean mix and I gave it a go. Well, coffee was not bad, strength and aroma were all matching my palate and the croissant with Jam and butter was selling in a surprisingly cheap price compared to some of the other cafés. CP ratio is good. Recommended....

I love my coffee, during the week I indulge myself with great boutique coffee in Brisbane CBD, however during the weekend I like to buy a Starbucks from my local Westfield in garden city. I was very disappointed last week, I saw their new macchiato range and asked if they could make me a frap,chocolate hazelnut macchiato, whilst taking my order, the coffee barrister made it sound like it will be easy for them to do that , however when the coffee arrived, it was nothing like a frap!!! Very disappointed , please educate your staff!

Proabably one of the worst coffees I have had in a very very long time. I usually NEVER go to starbucks as I would much rather go to a local coffee shop as they tend to actually care about coffee and customers but  thought Id give it a go. I ordered a soy latte and the photo is what I got. A white colored milky foamy coffee. How on earth is that a latte? Does it even have any coffee? The soy milk was burnt as the cup was super hot. I immediately went back to the barista and she didn't even bother to look up-to to me, just grabbed the cup  and said- "ll remake it". She handed me the coffee couple mins later, without even looking at me or acknowledging me, and turned away so I really couldnt even talk to her again. I opened the lid the coffee was exactly the same! I was so angry and I was set on getting a refund as  I refuse to pay almost 5$ for boiling milk.  My friend didn't like the idea and asked me to ignore it and avoid starbucks in future and I didn't want to make a scene so we left. But shame on starbucks! If you cant make a simple cup of latte, what the hell are you even doing? Your barista and the staff is super rude, and its not like you are a locally owned shop that you would actually ever care to read this review and respond.   IN conculsion, never buy coffee here unless you want hot milk in the name of coffee.  RANT OVER!

Great service, great coffee. Staff always ensure mine is extra hot otherwise they know it will be taken back! Love the atmosphere of this starbucks it far outweighs any other in Brisbane. It is also very clean! Thanks jacob for making regulars feel very welcome!