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Contribuiți la feedbackCustomer service was horrible, i felt uncomfortable the employees were staring and laughing and talking in Spanish i felt as if they were talking about me and i did not like that at all. I will no longer visit this location.
Order was wrong even though I was asked for clarification multiple times. The food isn't worth the price anymore.
I hate to complain but I hate going to any food place and things are forgotten or food is unavailable ..I ordered an ice cream cone..They were out of ice cream ..I ordered green beans ..It came with no ranch dressing .I was not even asked if I wanted ranch. I assumed it was in the bag. I get home and no ranch..Kind of frustrating .Usually I am asked or it is put in the bag .The food was good otherwise ..It is just disappointing ..I like to dip the green beans in ranch..But I never thought to ask..I didn't complain to the store .But maybe I shoukd so that they don't forget the ranch for further customers .
I had a horrible experience here, i placed an order thru their app, i drove to the restaurant and got there on time but they were cleaning the lobby so it was closed, i tried to tell the guy that i have a phone order but behind glass he said go to drive thru, and i couldn’t even tell him that my order was ready cuz he was ignoring right after he said go to drive thru, i went to drive thru and it toke me sometime to even get to the speaker, so i respectfully told the lady to redo my order because they refused to open the lobby for me and by the time i get to the window the order will be cold, she said yes no problem, i got to the window and asked the guy did you redo my order he smiled and said yes, i toke the order and right after i left the drive thru i realized that they didn’t redo my order because it was cold, food is blessing i don’t like to complain about food but that’s really unacceptable, i paid around 20 bucks and i tried my best to communicate about something that wasn’t even my fault and then i get to eat cold fries and cold burger ? That’s really unacceptable and i wish the owner sees this and fix this type of behavior, this incident toke place at april/7th/2024 at 9pm which is an hour before the restaurant close.
Went through the drive thru and asked for a burger with only ketchup and cheese, simple right? Yet they somehow manage to mess up the simplest burger that could be made. Fries were hot but had no salt in the slightest, and my sprite was practically flat, waste of money and
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