Kfc - Universal City

A month ago I went in and orders two combos and my mashed potato had a hair in it. I told the manager Sarah that it had a hair and she got really upset that I took out the hair before giving her the mashed potato. We went back and forth and when I went to walk out she called me a homophobic slur. I called her higher up to tell him about the situation and get my money back and I never got a refund or a call back. Never go here, Sarah is so disrespectful and should not be a manager.

Not the best KFC Taco Bell I've been to, but also far from the worst. They do a good job at getting your order correct. I would not recommend the drive-thru or carry out if you are in a hurry! Employee attitude is about average not Chick-fil-A, but at least not rude either!