Arlo's Country Store - Union Dale

Their cooked food selection is at an all time low unless they sell out of their sammiches every day just before I arrive

Ordered a large pizza by phone. When I got there opened the pizza box it was the worst pizza I ever saw. It looked mountains valleys on the whole pie. I complained they made me a new pizza when I got home it was the same but they poked the hills they were flat but no sauce or cheese on them. The pizza was the worst pie we ever had. My wife added spices to it but it still had no taste was dry because they had barely put any sauce on the pie. A frozen supermarket pizza would've tasted better this pizza was a waste of money $17.00). This was the first last time I will order a pie from them. I can't wait until B E Scoops opens full time as their pizza is great.

We love Arlos. We bring our two little kids often. The pizza and pierogis are great and the country store is awesome, especially the ice cream! The waitresses are outstanding. They run circles around Philly area servers. I’ve never seen such hardworking waitstaff. They always give us a warm welcome. The live music is top notch. So grateful for this wonderful spot.

Arlo’s is a great place to meet up with family and friends for a great meal. They atmosphere is unmatched! They have the best wings in the area. I always look forward to coming here and can’t wait to go again!

Ordered $50 worth of food to go. Confirmed my order, paid for my order. Was given 2 bags, and I asked if everything I ordered was in the two bags, and was told yes! Drove all the way home (15 minutes or so) any my Wife’s $6 BLT was no where to be found. I called and was told that they forgot to put it in the bag. I said I was on my way back and that I expected to be reimbursed for having to return and I hung up because I was an upset customer. When I arrived I was offered my money back. I asked about the sandwich, after all it was my Wife’s dinner. I was told I could have a sandwich or the money and not both. I explained that I work at a fortune 500 company and if I made a mistake, I would do everything possible to make it right for my customer. The Cook told me he cannot give me money out of his pocket. I asked him if he was the owner and he said no, so I said to him, sir I’m not asking you to take money out of your pocket, but I would like to speak to the owner. the staff took my name and number, but refused to give me the first name of the owner, or either of their first names. I doubt I’ll ever get a call from the owner. if I treated my customers in a similar fashion I would be fired from my position. I thought that moving to north eastern Pennsylvania would provide a far superior level of customer service. Than I was used to living in the Philadelphia area, I guess I was wrong. I could provide many other details about my many visits to this establishment but I don’t see the point as I will not be returning. I’m writing this eating my cold dinner while my wife questions if she should even eat the sandwich; not a great night.