Wendy's - Ungerer St, North Mackay

Just take the mobile app out of this place at this point; they do not serve the purpose at all.

I ordered the ghost pepper ranch combo w/ a strawberry ? ? lemonade 2/15/24 2:30PM. I requested my order to be made fresh the man who took my order was pleasant, assured me he’ll make sure it’s made fresh informed me of the wait time. He had a smile the pmt window even the other man that handed me my fresh meal had a delightful demeanor w/good customer service. My food service was 5 star

I ordered the ghost pepper ranch combo w/ a strawberry ? ? lemonade 2/15/24 2:30PM. I requested my order to be made fresh the man who took my order was pleasant, assured me he’ll make sure it’s made fresh informed me of the wait time. He had a smile the pmt window even the other man that handed me my fresh meal had a delightful demeanor w/good customer service. My food service was 5 star

The only reason I went to this location was because my daughter begged me to go. I've had a few issues here before, but I decided to give them another chance. When I arrived, they only took exact change or cards because they were out of one-dollar bills. It was no biggie for me, but many others were walking out soon after coming in. I went to get our drinks, and there was no ice in the drink machine ? Then I went to grab ketchup, and there was no ketchup ? The only saving grace was that my daughter didn't notice any of it and we had a good time hanging out with each other.I would not recommend getting the Crispy Chicken BLT because they burnt the bacon, and the chicken patty looked like they found it dried out under a fryer. I'll drive to a different Wendy's next time my daughter has a craving. This one is poorly managed.

The drive thru was closed for some reason, so we came inside to order. The young woman who took our order was very friendly/efficient. Our food was correct and brought to us quickly, but everything was room temperature or cold.