At East Sussex National Resort

The staff were friendly and the afternoon tea was delicious, but I booked the tea online a few days before my visit at a price of £19.95 each and after the meal I was told that I had to pay an extra £4 each because the prices had gone up and had not been updated online. The first member of staff told me there was nothing they could do and that I had to pay the extra cost After complaining, the second member of staff only charged me the price I had booked it at. She was very apologetic. Overall we had a nice time.

Upon arrival at the hotel, it was like walking into the departure lounge at a large airport. The furniture was sparse and the atmosphere was dead. Once we had been shown to our table the waiting staff were courteous and very attentive. I had ordered afternoon tea for 2 and this was well presented. The sandwiches were very nice as was the brownie and Victoria sandwich cake. Unfortunately the scones were very doughy, and very chewy, and the Bakewell tart and lemon cheesecake were so sweet that they overpowered everything else and left a very sweet taste in the mouth for a couple of hours later.

Lovely surroundings excellent attentive staff and fabulous afternoon tea. I have coeliac disease and the gluten free tea did not disappoint! Recommend a visit for a special occasion.

The food was average. The service was good. Thought £19.50 was expensive. Wouldn't come again as any atmosphere. Be nice to have light music playing in the background.

Fabulous cream tea. Really lovely staff. Food was great. Such a lovely setting too. Highly recommend