Jack In The Box - Twentynine Palms

Didnt receive the burger, got tacos, poppers breakfast items, no Red Bull cinnamon rolls hash brown, more tacos : Ill still eat it though

July 14 around 815pm I placed an order on the Jack in the Box app. When I arrived the drive thru worker said hello to me as if I called her on the phone? Drug test, perhaps? I told her I placed an order on the app under the name Jacob. She said its not ready. I asked so what do I do? She said pull forward, so I did. When I got to the window the worker handed me three bags, said nothing and away. I looked briefly over the order and then left. When I got home I realized that the food was cold. One burger was missing a patty. We called to speak to the manager and he answered. I then explained everything to him and he rudely said oh you had that big order we just made, no way its cold. I told him I am holding the food in my hands and I can confirm that it is cold. We asked for a refund or just to replace the food. He rudely said hell naw if you gotta problem talk to my boss tomorrow. I tried calling him back for his name but they hung up on me twice. This manager was initially talking to my wife very unprofessionally and uncalled for. My meal was $30ish and he refrused to help. Not only did he not do his job, but was instead disrespectful and unworthy to be a manager or to even have a job anywhere. I will be there tomorrow to speak with his boss. This whole experience was uncalled for. We also watched a transient urinate outside of their establishment while we waited for the worst food/service in 29. So disgusted! Never eating here again.

I ordered on the app. I ordered and paid for 10 good good sauce packets and they only gave me 2. You need to either not allow me to order 10 on the app, give me a refund for the extra 8 that you didn't give me, or just read the order and put in the bag what I ordered!

If you added a couple of pickles to the Chicken Tater it would be amazing. Or a bell pepper relish.

After a long ride on our motorcycles through the JT National Park, we treated ourselves to a long break here. All in all a good choice. The burgers were delicious and the drinks were cold. The price-performance ratio is appropriate. The employee was friendly and accommodating. This isn't a bad choice for a small meal. It's not crowded and you can have a good chat. There is also parking in front of the door.