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Contribuiți la feedbackThis location has extremely long wait times. I acknowledge that they tend to be quite busy, but waiting an hour or more is simply not acceptable.
I would rate this restaurant one star, and that feels overly generous. I waited an hour and a half for a grilled chicken sandwich and fries. After about 40 minutes, I inquired with an employee about the delay, and they said they would look into it. However, I only received my food after the manager intervened, and it still took an additional five minutes even after that. The service was appalling.
I waited more than an hour for my food. When I went to the counter to inquire about it, I received my drink and then headed to class for an hour. When I returned, my order was still missing. It seemed like they were quite busy, so I assumed they never prepared my meal. Now I'm left hungry, disappointed, and out $8.
I went at 12 when they were completely covered up and ended up having to leave to go to my class after I ordered my food on the mobile order app 40 minutes ago. Once I got out of class I came back and told them that I still hadn?t received ny food. The manager made it right and got me my food fast and even upsized my fries for free. They are always polite and I was impressed with how they handled it after seeing how swamped they were.
I order 1 chicken biscuit at 10:25 I waited till 10:50 watching them hand out sandwiches to people who ordered after 10:30 but couldn?t give me mine that?s sitting in the slot ready to be handed out.
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