Papa Johns - Tucson

I highly recommend this restaurant. My experience was somewhat disappointing. I ordered 3 cheese pizzas with extra sauce for delivery, but they arrived with only light sauce and cheese. When I called to request a replacement, they couldn't locate my phone number at first. Once they found my account, they were unable to find the order that had just been delivered. I returned the uneaten pizzas, but they were unable to refund my money. Despite the mix-up, I still enjoyed the pizzas and would recommend them.

I ordered a pizza at 10 o'clock and they never brought me my family ungry for over 2 hours before we decided to drive and get something else!

Do not order from here online because it is not correct and they do nothing about it. I ordered a pizza square cut, then it was not said that there were no special notes. there is a possibility to choose how they want it cut, but they weren't. I ordered the Alfredo Shot and went in nice and erased wobble and spinat, but they were in it. she said there was nothing she could do for us because it was online. that is the worst customer service of all time.

I asked my son to pick up an order of 3 big pizzas. one of whom I technically ordered for my grandson who is autistic and will only eat alfredo with cheese. I repeated it three times to the guy who took the order to make sure it was right. they didn't really understand how to see it, it doesn't have a Alfredo sauce. I called the load. the man who replied that the command did not say with alfredo, and when I asked the name of the one who took the order, they did not have these information and when they asked how they will fix it, he said they would 't. I asked for a manager and called for scott. a girl took the phone that after the explanation of the situation explained that they were correct and they would not fix the error. I tried to talk to her quietly, then I got a little louder than she said she didn't care! that did it, so this review is for my grand who has the right to get his favorite pizza, although no name has taken the order and the manager has not interested, even if I have paid for the pizza.

This place is a joke. The manager has zero customer service skills. Called me a liar when I told her my pizza was made incorrectly. Not to mention it was late. Don't give me a time to choose for the delivery if you're not going to have it there no later than the time specified. Do yourself a favor and drive a bit further to a more reputable store.