Ikes Coffee And Tea - Tucson

Nice location with great potential unfortunately there is a few things that are not right, customer service was just plain? I wouldn?t mind to much about that if the food was good. Order the BMC chicken sandwich and it was bad, chicken was chewy and sandwich didn?t look nicely pressed the total opposite. Salad was saggy and not fresh at all. I was going to complain but didn?t even feel like they care.

I met my son at this restaurant, and he tried to settle in comfortably. When he asked to use the restroom, he was told he had to leave since he hadn't made a purchase right away. My son is not someone to be treated like that. This is not a good place to gather with friends or colleagues. The staff was rude and appeared to be discriminatory.

Everything from the pastries to the lunch specials is delicious, and they serve the best coffee in downtown Tucson—honestly, it's my favorite in the entire city. Allison goes above and beyond to make everyone feel welcome and truly cares about customer service in a way I’ve rarely seen. I will definitely return and always recommend Ike's!

I definitely give this place a thumbs up. It's wonderful—peaceful, quiet, and the customer service is absolutely fantastic. Just a quick reminder: try the Amaretto!

Be prepared to wait over 30 minutes for a sandwich. As an Uber driver, I had to pick up two sandwiches from this restaurant. When I arrived, they were not ready, which I understand given that it was lunchtime. I waited a bit, went across the street to the library to use the restroom, and returned to find I still had to wait. When I asked Amia, the girl at the counter, for an update, she rudely replied, "There’s nothing I can do; we are understaffed, and you get paid to wait." Instead of taking responsibility for the delay—especially since she hadn't started making the sandwiches until I got there—she chose to be condescending. She even suggested I shouldn’t pick up from this place again. When I asked for her name to report the incident, she said, "You don't need to know my name." It’s frustrating because the issue isn’t just the wait; it’s about how she handled it. I hope she realizes that in the service industry, sometimes you have to take the criticism when you don’t meet expectations.