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Contribuiți la feedbackThey have a sign on the door that they are open to dip, but the doors are locked at 1230.
Tucker kfc cooked chicken way better then the kfc in stone mountain im comin back to tucker kfc.
Place was clean but slow. I went inside to get the free Braves taco ? and ordered a couple more tacos. Got the free taco fast, but had to wait for the others. Turns out it was sitting there all along but no one noticed. Had to ask for sauce. Everyone wore a mask and shop was clean. Was impressed with a young man asking for someone with gloves to operate the cashier after handing me a taco. ? Were good. Felt bad for the employees since they have KFC and Taco bell to handle.
I hate doing negative reviews, but this location has HORRIBLE customer service and management! The drive thru forgot parts of my order this afternoon and I didn't realize it to halfway down the street. Although I was busy on the way to an engagement, I ended up turning to get the rest of my order and have the situation resolved. I first ended up having to wait through a long drive through line by that time (my 2 year old son was asleep so I couldn't go inside) and I asked for an extra chicken little due to the inconvenience of the situation. The young lady taking the order didn't realize the mic was still on and she snapped Did yall hear that lady? O Snap I didn't hear anything for several moments. I then asked to speak with a manager, and a male voice came on and said Just pull up When I got to the window, the manager on duty quickly shoved the food to me and the cashiers were just staring at me. After I explained the situation (especially the rude attendant at the window who was on microphone unknowingly being smart) he said he could give me a drink but thats it. I told him I would call corporate and he said you do what you gotta do smh horrible customer service. Btw The food was cold at this point since it was the SAME food from my original order they forgot. My family and I will NEVER patronize from this restaurant again. Misunderstandings happen in drive thru, but poor customer service and rudeness is intentional. If you are smart you will stay far away and go where you are treated with dignity and respect.
I hate doing negative reviews, but this location has HORRIBLE customer service and management! The drive thru forgot parts of my order this afternoon and I didn't realize it to halfway down the street. Although I was busy on the way to an engagement, I ended up turning to get the rest of my order and have the situation resolved. I first ended up having to wait through a long drive through line by that time (my 2 year old son was asleep so I couldn't go inside) and I asked for an extra chicken little due to the inconvenience of the situation. The young lady taking the order didn't realize the mic was still on and she snapped Did yall hear that lady? O Snap I didn't hear anything for several moments. I then asked to speak with a manager, and a male voice came on and said Just pull up When I got to the window, the manager on duty quickly shoved the food to me and the cashiers were just staring at me. After I explained the situation (especially the rude attendant at the window who was on microphone unknowingly being smart) he said he could give me a drink but thats it. I told him I would call corporate and he said you do what you gotta do smh horrible customer service. Btw The food was cold at this point since it was the SAME food from my original order they forgot. My family and I will NEVER patronize from this restaurant again. Misunderstandings happen in drive thru, but poor customer service and rudeness is intentional. If you are smart you will stay far away and go where you are treated with dignity and respect.