Captain D's - Trussville

Used to really like Captain D's. Today they were out of several of their menu items.The tea containers were not covered, out of Pepsi too!Food quality lower than expected, and the price for 2 people was $31.08. Fast food in general is becoming a waste of time and money!

There is no reason why I should be served fish with PLASTIC in it. Literal plastic. Also the chicken tenders were puny and they were basically all breading. The drive thru window had no help and you could not understand the lady taking our order. The only redeemable quality was that the food was hot. But that didn’t stop the 1 inch sized chicken tenders, fish with PLASTIC in it and the undercooked hush puppies.I wish I could attach the picture of the sad looking chicken I received. This meal was $40!!!! Outrageous pricing.

I used the drive thru.My order was missing extra hushpuppiesThe green beans leaked liquid on my food so my fish n hushpuppies were mush.My stuffed crab were over cooked almost burned.I called the store after I got home n ask for the manager an in a rude voice I was asked why you want to talk to the manager.I told her I'm calling about my order I just got.She mumbled something n hung up on me.Called back n she ask what u want me to do.Why didn't u bring it back? I can promise u I won't be wasting my money there againThere's no excuse for being talk to so rudely.

I ordered a family feast with Mac and cheese and green beans. I patiently waited exactly 48 minutes in the drive thru to receive fish cooked in black oil, Mac in cheese with maybe 3 scoops in it and burned cheese on the side of the container. This is extremely bad service. I was patient when the manager said they was out of okra, hush puppies, tartar sauce and that they was cooking out of 1 pot. I asked him if the order was correct and he assured me it was, only for ke to arrive home to a mess. This is awful and I would never provide this type service to anyone. Beyond dissatisfied.

I love Captain D's. But their service is so bad. I hate going