Vertigo - Truro

Had a spare hour in Truro this lunchtime so decided to grab a bite to eat. Sun was shining and knew Vertigo had garden seating so decided to try their menu. What a find! Definitely the best tapas we've had outside of Spain. The halloumi and pepper skewers were certainly the tastiest I've had anywhere! My husband had the meatballs and the chorizo and couldn't stop saying how amazing both were. The chef showed great interest and pride in his products which was also nice to see. Friendly staff, a great summer lunchtime venue! Thoroughly recommended.

We came for the cocktail class as part of a hen do and Gary was looking after us, I can't recommend him highly enough, he was so much fun and a real good sport since we were quite a rowdy group, we had an amazing time and the cocktails were delicious. Thank you for an awesome night Gary! <3

Came here on Saturday with friends for a Hen do.... absolutely amazing! Cocktail making was brilliant and Garry was lovely he was very friendly, had a great sense of humour and was very patient with us, we are a wild bunch! I had the best night! Well done guys! I will definitely be back! Thank you

Booked a table online, a few days in advance, for the Thai food as this looked really appealing. This booking was confirmed by email. Arrived on time and the back of the bar was busy. Many staff were at the front and they all appeared surprised we had booked (we were told no one really books a table, even though this facility is on their website) and they seemed to have no record of our booking. One staff member seemed to find this slightly funny. We were told we could sit in the conservatory and have drinks as food was no longer being served as the chef was leaving soon anyway . Obviously this was not what we expected and we refused to stay, saying this should have been communicated better. One staff member offered to get the manager but we declined as we were hungry at the time and it wasn 't clear what this would solve. It appears, looking at other reviews, that this isn 't the first time this has happened either. Received a text a few days late saying we did not show up for the table! This place may be fine for drinks, but avoid if wanting food. Turns out it was a blessing in disguise as we had great tapas food round the corner at Bodega 18.

While out shopping in town, my wife and I decided to stop for a drink at Vertigo. We were seated at a table in the back and ordered a Heineken and white wine. However, after taking a few sips of the Heineken, I realized it tasted off and asked my wife to confirm. She agreed, so I requested a replacement. The waitress brought me another pint but mentioned it might taste the same since it came from the same barrel. After discovering it did taste the same, I asked for a different beer instead. The waitress returned without the drink and informed me that I could not exchange it, nor could I get a refund. Frustrated, I spoke to the bar manager about the situation, but she claimed it was my taste buds at fault and refused to offer a refund. I left without a drink feeling disappointed and ripped off, as I paid for two drinks but only received one, the white wine that my wife enjoyed. The lack of customer service and the bar manager's aggressive attitude left a bad taste in my mouth, and we will not be returning to Vertigo in the future. Additionally, the prices at the bar are too high for the quality of service provided.