Haagen-dazs - Troy

Update 12/2/21: I visited the restaurant again today, and the manager was incredibly hospitable! We had a great discussion about the rising costs, which made me feel more at ease with the higher prices. The shake was just as amazing as ever—far superior to anywhere else—but the customer service truly stood out. I'm really glad I decided to go back! If you know any hard-working individuals, I encourage you to recommend them to the restaurant, as they are hiring and could benefit from more fantastic staff like the manager! Just a quick note: prices have definitely gone up. I usually pay around $6.88 for a small dulce de leche shake, but today it was $8.96, so I think this will be my last shake from them. I’ll be heading to Shake Shack from now on.

As always, the food is delicious, with a wide variety of options available. The portion sizes are quite generous as well. However, the service is very slow, and there doesn't appear to be any system for serving customers based on their arrival order; the staff tends to serve people at random.

Both the Banana Split and Almond Swiss Vanilla flavors are outstanding.