Freshburger - Town of East Fishkill

Needs to get better at updating hours online. Advertises they close at 7pm but have went to visit before 7pm (within the 5-6:30pm range) and has been closed each time.First time i ordered from Fresh was at 6:30pm because i saw the advertised 7pm time , put the order in, got there and was told they were closed so i had to go back when I was able to find them actually open and have my order remade.

I hate to do it but today was kind of my last straw with Fresh Burger. My coworkers and I have been coming here off and on for some months and it's a hit or miss but usually a miss. Today we ordered online, and I ran to pick up food on my break. Once I got back to my work establishment, I noticed my bag was missing half of my order. Also, another person I work with had ordered the Chicken Broth Bowl and it had NO broth. I called and they offered to refund however I was hungry, so I drove back and picked up the food. I was a little disappointed because this is time off the clock and money I lost to go back.Once I got back there the girl was super sweet and remade my coworkers order along with the other half of my order. I returned once again to my place of employment and gave the updated and remade order to the person in the office. The broth was ice cold and not all the ingredients were in the bowl. She threw it out and didn't eat. I called for a refund and was told it would take 3-5 days which is normal. What I didn't like is that there was no way to give a confirmation on the refund, and I honestly don't have time to clock the establishment or employees to get a refund. I do hope someone reaches out to the girl whose food was cold and wrong. (Small things like this have happened over the last few encounters I have had with this establishment, I just never was irritated enough to leave a review being that things happen, and people make mistakes) I believe when you are paying for a service or food things should try to be done correctly.On a positive note. I have ordered my husband burgers from here and he does like them very much and I would recommend the onion rings I truly like them, and their Ceasar salads are okay too.

It was my first time trying this place. It’s close to Amazon where I work. Customer service was superb. I love the atmosphere. Lovely Christmas music! The Zavi Special is the best drink!

The salad and juice I ordered were great, but the Mediterranean bowl was disappointing. The quinoa was somehow undercooked and baked into hard clumps. The crunchy chickpeas were also a little hard to eat. Compared to the salad, the bowl was a much smaller and blander portion.

I have been to fresh a couple of time, and all the times I’ve been there the food was amazing. The burgers where cooked to perfection and the fries where the perfect amount of crispiness. Love this place, definitely going there soon!