Yoshinoya Sepulveda Western - Torrance

A few years ago, I lived in Japan and tried the classic Gyudon dish. The Udon noodles were fried and mixed with ground beef, although they were a bit firm and chewy - they could have been softer. The Teriyaki Ribeye I ordered was incredible, juicy and tender. The quality of the meat was decent, which made me happy. The Gyoza dumplings had good meat filling, but the edges of the packaging were hard and could be improved since they were pre-made and cooked. The brown rice was on the lighter side but delicious.

I had a very negative experience with the customer service at this restaurant, particularly with employee John Wilson who claimed to be the store manager. Despite this, he was unable to assist me with my online ordering issue and insisted that it was my problem as a customer that he couldn't do anything about. When I received the wrong order and returned to address the issue, I was left feeling unsatisfied. It is clear that corporate needs to retrain or replace the manager in question.

This Japanese fast casual restaurant is excellent. The Gyudon beef is incredibly tender and flavorful, swimming in a delicious jus. I usually order the Teriyaki chicken without the sauce, as the crispy skin is delicious on its own. Don't forget to grab a few packages of pickled ginger. The clam chowder, while not a typical Japanese dish, is surprisingly good and satisfying. I also highly recommend trying the flan for dessert.

The customer service was slow and the cashier stared at me as if it was my fault that she could not take the order properly, definitiw did not return to this place.

Never disappoint s, but this time the veggies, in the cup were colorless and bland mostly cabbage white. Been coming here for years.