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Contribuiți la feedbackI am writing this review in the hopes that management will take note. I enjoy the food and coffee, the staff is friendly, and the atmosphere is cool. However, I have a specific issue that needs to be addressed before I can give a 5-star review: Ritual orders are consistently not ready on time. Despite timing my arrival based on the app's estimated ready time, there is always a 10-15 minute wait. Even when I arrive late, the wait is still long. Sometimes, the food hasn't even been started when I arrive. I suggest adding 10-15 minutes to your prep time on Ritual to avoid these delays. I use Ritual at multiple places, and this is the only restaurant where this is a problem.
Ordered a Mediterranean bowl and found it noticeably smaller portion than other Aroma locations…suggest ordering other items besides bowls?
Literally standing in line, not one person assisting the struggling brista (not her fault) This place has not been the same since Adam has left and the new management is not in touch with the area and the needs of the business. Spending more time talking and gossiping about who’s late etc etc
The restaurant has a wonderful atmosphere and is a great place to enjoy a coffee and chat. The staff is friendly and accommodating. The food may be a bit expensive, but overall it is a fantastic place to try out!
My experience at Aroma was usually good, but today the iced latte was not full and the barista forgot to give me the chocolate.
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