Kfc - Torfaen

Cold soggy fries, luke warm coffee, dried out salty chicken, not an enjoyable meal, in fact it was expensive and disappointing.

Don't know why I give this place a 2nd and 3rd chance, each time the food is awful and its stale cold. Really don't understand what's wrong with the Pontypool branch, the staff need training on how to deal with the food and thier customers, and maybe learn to put a smile on their face when greeting people rather than making the atmosphere awkward and uncomfortable.

Service very slow despite the place being quiet. Only member of staff showing any interest was a young black chap working on the counter. Not clean, food remnants on the floor and waste stacked up on the recycling bins area. Food was warm but not particularly flavoursome.

Came around pontypool tonight, around 9pm, and the boy that handed my food out was such a pleasant boy. He’s the only one I’ve seen have a smile on his face here. He packed the food too which was hot and fresh. I come around quite a bit because my children love the popcorn chicken, and this has probably been one of the better visits.

Place would call me anoying and wont give me tap water