Velinx Kafee - Tongeren

We will never dine at the Velinx café again. When placing an order, you must be very specific as the staff seems to struggle with the menu. My husband ordered a salad and I ordered a sandwich. Both orders were met with confusion and the waiter was unhelpful. After a long wait, my vegetarian sandwich finally arrived, only for another mix-up with the bill. We left the restaurant frustrated and disappointed, with my uneaten food thrown in the trash. Upon further inspection of the bill, we were charged for two sandwiches, one of which I did not order or eat. Overall, a disappointing experience at this restaurant.

Since there's a new lead, and we were a regular, of course we were going to test. What a disappointment. At 6:35, we order two pasta retross, bacon, head and scum, not that there's a lot of choice on the new card, really. Two hours later, we're talking about well-being. One piece of bacon, two con men and three pieces of chicken for 14 euros. This was still swallowing, at least it had salt in it. All this time, no drink offered, zero apologies, and then an arrogant attitude because I didn't want to give the two euros to drink money. As for us, from a regular who never brings a client as long as this lead is here. A real shame it's become.

We will never dine at the Velinx Café again. When placing an order, you must be extremely clear as the staff seem to be unfamiliar with their own menu. My husband ordered a salad and I ordered a sandwich. The service was lacking and the waiter did not provide any helpful information. After waiting for 20 minutes, our food finally arrived. Unfortunately, my sandwich was not what I ordered and we ended up leaving with the food in a takeout box, ultimately throwing it away. Upon reviewing the bill, we discovered we were charged for two sandwiches, including one that was not even ordered or eaten. Overall, this dining experience was disappointing and I would not recommend this restaurant to others. Service: 0, Food: 0.

We're never gonna eat at the velinx café again. If you give up an order, you have to be very specific because the staff should be the menu card. My husband ordered a salad and I ordered a citizen. After 20 minutes, we'll get our food and turn out we're gonna make it. I have a meat burger. If I respond to this, I'm pretty short. The idea that I should have been more specific. The waiter's answer was short, I should have known they served the citizens and meat burgers and as vegetarian citizens after 20 minutes, make the waiters. A big bow to our table, suddenly they get my plate. I'm gonna have another 10 minutes, the account question comes. a waiter with my vegetarian citizen. We're leaving with my food in a box to throw it in the trash can. If I look at the account again, it turns out that the patron has charged me with the two civilians, a citizen I didn't ask for, and a citizen I didn't eat, so I'm giving you the food for the cozy client I'm giving you a big client.

Since there's a new lead, and we were a regular, of course we were going to test. What a disappointment. At 6:35, we order two pasta retross, bacon, head and scampis. Not that there's a lot of choice on the new card. Two hours later, we're talking about well-being. One piece of bacon, two con men and three pieces of chicken for 14 euros. This was still swallowing, at least it had salt in it. All this time, no drink offered, zero apologies, and then an arrogant attitude because I didn't want to give the two euros to drink money. As for us, from a regular who never brings a client as long as this lead is here. A real shame it's become.