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Contribuiți la feedbackOur server Alysa was excellent, very friendly and frequently checked on us. We chose to sit outside on the patio, but unfortunately a customer decided to smoke despite the no smoking signs. The manager asked the customer to stop, but they continued. With our three kids in tow, we asked our server Madison if we could move inside. She rudely agreed and waved us away. It seemed like she was friends with the table of the smoking customer. However, the manager/owner was very apologetic about the situation, so we will give the restaurant another chance.
I have only been to one other Tailgaters location besides this one, and I was very disappointed with my experience here. When my appetizer arrived, I asked the waitress, who was not dressed in uniform, for some ranch dressing. She sighed, rolled her eyes, and walked away with an attitude. When I informed my waiter about what happened, she didn't seem to care and said she would notify management to come speak to me. However, the manager on duty avoided our table for the entire meal, as did our waiter. We waited for 2 hours and our waiter only came to the table twice. The restaurant wasn't busy, but every time we looked around for our waiter, she was standing by the bar on her phone. She paid more attention to her phone than to paying customers. I was very disappointed with our visit. I have never had an experience like this at Tailgaters in New Magnolia. I will definitely not be returning to this location.
The food at this restaurant was excellent, but unfortunately, the service was lacking. I rarely saw the server to place my order or get a refill. I was lucky to receive silverware from another waitress when my food was brought out, as the original server did not come over until 5 minutes later to ask if I needed any.
Eat was good and they were very friendly. that was my first time and I had an explosion with people I'm working with.
Yes! the first time when we try and we will return. eating was amazing, and the service was great. I'm upset that I left this place every day and never stopped. I recommend trying everyone. it was a blessing our taste buds and not to mention the drinks. Oh, my, I had the crazy hurricane and it was amazing. many thanks for their wonderful service.
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