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Contribuiți la feedbackThe front desk staff is super friendly and eager with area suggestions for fun and food. Breakfast included is a nice bonus. Where the rooms were very clean and well provided with sundries, the common spaces were less than impeccable. The 3rd floor had vomit in the hall, that was there the next morning, so either staff at night doesn't do hall checks or they were not informed by the offending party of the indiscretion. The workout center as well at the elevator and stair well smelled very heavily of Marijuana, there was nonway to avoid it (I can only hope I didn't smell of it during my job interview). Over all the clean rooms and friendly staff made it a pleasant stay.
We had a great experience here. We came to celebrate our son’s 14th birthday and let him have a sleepover with his friends. Upon checkin the staff was very friendly and fast to check us in. The warm soft complementary cookies were a welcome touch! We couldn’t get joining rooms but they placed us next door so it worked out well. The rooms were nicely decorated and clean. Everything functioned well in both rooms. The beds were very comfortable. We were the only family in the pool so it was nice to spread out and enjoy the amenities without bothering anyone else. The front desk clerk even allowed us to used our blow up basketball rim since there were no other guests to disturb. The breakfast was decent and had a good spread of options and the coffee was better than most other hotels. The late noon checkout was perfect to allow us time to leave without a hurry. We checked in on a Wednesday so it was very quiet, we were probably the loudest guest here aside for another family with small children. I would have given 5 stars if it weren’t for an awful sewage smell in the hallway right outside our 2nd room. Started shortly after we checked in and stood through the night. Not sure where it was coming from since we couldn’t smell it once inside the room. It was gone by morning but it made coming in and out the room unbearable. I would definitely stay again. Thanks for a lovely experience.
Absolutely enjoyed our time here. The front desk staff was friendly and welcoming. The fresh baked cookies in the evening is an excellent touch. The housekeeping staff and breakfast staff were super nice. The room was clean and the beds were comfortable. Even though there were other guests in our floor, it was quiet with no slamming of doors that you get in other hotels. The location is perfect for shopping and dining in Tinley Park or Orland Park. Looking forward to my next stay. Keep up the amazing work!
The staff was very friendly and helpful. However, the pool was out of service for the first two days of our 5 day stay. Additionally, there was a sewage odor throughout the property.
This is good place to stay. We stayed 4 days what I really liked about it was that we were able to check in as soon as we arrived which was very early the front desk staff offered us breakfast the boys enjoyed that! The staff is very friendly and helpful. Now we did have 2 rooms that was adjoining so the our room which was a king wasn’t completely clean the floor was dirty but housekeeping was in the hall we let them know and they immediately took care of it also the refrigerator was on the floor and it wasn’t working the thermostat on the wall was also broken and then I go into the bathroom and the shower curtain was disgusting now I was over it my husband went to speak with the front desk and they immediately responded by offering another room they didn’t have another adjoining room but we were close to the boys (17yrs old) I was very pleased with the quickness of the staff they upgraded us to a King suite at no extra charge this room was much better and very clean the other room where the boys were was fine no complaints. The breakfast was good my boys really enjoyed it a lot. We checked in on a Wednesday morning so it wasn’t busy at all now Friday it was busier and I mean yes you could hear people in the hall but it wasn’t bad the only reason I say this is because I read some reviews and it makes it seem like there are no walls but it wasn’t bad for us anyways. The hotel in general was clean smelled fresh. In the lobby they always had cookies readily available and that lemon lime cucumber water was great! So all in all wonderful stay amazing staff very accommodating and helpful! I give my stay 7-10! Just know I was there during NASCAR