Urban Cafe - Timaru

Should receive no stars. Took ages to get served, got all our orders wrong anyway. Good thing we weren't starving either. No love in the food whatsoever.

Coffee was good today but a smile wouldn't hurt Watched 3 staff going about their job and not a smile in sight

Coffee beautifully made, yummy stuffed potato and vege salad. My friend said the Brunch Cake was well flavoured, egg cooked perfectly, bacon and tomatoes very nice! Thanks to the team; short staffed said the notice; but well done

We got a cup of tea and coffee, and was stopped from taking off the cover that was placed over the muffins, as this was obstructing the view, as I couldn't see properly what they looked like. Also, I went to take a water bottle to my table, and was prevented from doing this, as I might put salt into the bottle. The staff were rude, and need to use manners. Hardly any cafe has stopped me taking a water bottle to my table, unless they are short of bottles. In those cases, staff politely offer to fill our glasses, or get us another one to use at our table. It seems that you can't do anything without asking. Perhaps you have to ask the staff if as to whether you eat your food before your drinks, after your drinks, or at the same time. I would advise anyone dining at a cafe, not to go there. It's not the only cafe in Timaru. There are others that offer great service. Robert Harris at Washdyke and the Ballentynes shop being two examples.

Would give 0 stars if I could, i was given full cream milk not plant based. I have allergies and ended up really sick.