Mcdonald's - Tigard

Employees were very rude. Then they gave me the wrong food.

Food was typical of McDonald's, staff didn't say a single word to me outside of taking my intial order though which is really weird to say the least.

Of course the ice cream machine was not working....

2/24/24Phenomenal drive thru McThletes. Finessing orders and fixing mistakes with no hesitation or pause. Excellent service. Fresh fries.Por este tomate con tocino McChicken, te lo agradezco en el alma.9/6/23 4amFire this crew. Mobile order.Previous Edit: in the last 4-5 years coming here probably way more times than I should, service and food has always been exceptional.Today, the day before my birthday, I just wanted one of my favorites, my fav struggle meal...Spicy McChicken with Add 2 tomatoes 2 pickles. This doesn't mean 2 of each, it's 2 orders of each. That's 4 tomatoes and 4-6 pickles.The first one had no extra.Since I was in drive thru, i didn't find out until I got home. Since it was something I really really wanted, I went back, walked inside, and politely pointed out that the Sammy with the special tag on it, was just a plain McC.The manager confirmed I wanted it loaded up with 4x4 and I said yea.He told the young dude on the make line to re do it. I did hear him have to tell the guy twice, even though the order was on the tag.Assuming the bag I was handed was correct this time, I left. In the lot I checked, and this was not the case.Frustrated, I gave the sandwich to the gas station attendant who filled up my car, and I went home.I've worked that make line before. It's a tough job. I moved from that job, to a restaurant with no drive through because that stress sucked.I started at dishwasher, and worked my way up to back of house kitchen manager in 8 months.25 years after working that make line, I'm finally getting into a high paying position with different but just as demanding stress.I hope the young guy that probably got yelled at sees this review. Don't feel like you have to suck at the sucky job because it sucks. I know times are different than when I grew up. If you have an opportunity to excel, take it. Push yourself, and keep finding be plateaus.Because of the time management skills I learned at mcds, I was able to fit more dishes through the room I came to loath.Because of that, I was able to learn how to prep for the next days inventory.Because of learning that, I was moved to the line within 2 weeks.Using the multi tasking skills I learned from the dish room, I killed on the new make line.The time management and multitasking got me nailing multiple full orders when other chefs were barely able to fill one or two orders.Pretty soon wait staff fought to get me to take care of their entire tables order because it was always perfect and in par timing.Because of that, I was promoted to shift lead, and almost immediately back off house assistant manager.Within the end of the year I was back of house manager and my former manager took front of house management and we were peers.A year after that I moved to a new position where I managed my own kitchen, front and back.I left that career to travel, spending as little as possible, and working brutal manual labor to fund my expeditions after my money ran out.If you made it this far, thanks for listening to my story. I hope you stay inspired, and know that even though your job might suck, and you hate everything right now, you're still making a difference in someone's life. I try to remember this on days I don't want to get out of bed, when I can't stop the noise and I want to relapse, when the only thing I want to do is leave this world.You make a difference, and even though you might have mucked up my order twice, it's ok, and I appreciate you......I was there once.

Here is an update based on my experience today, 2/21/24. When I drove into the parking lot I saw a sign advertising Buy one Big Mac, get another for $1 . At the drive thru, I asked for that and was told it 's no longer available. I said never mind, but please take the sign away. The nice person taking the order talked with the manager, who said ok to my order, and he or she would take down the sign. My wife ordered a meal with fries. While driving down the street we discovered the fries were soggy and barely warm. Can 't do anything about it without going back, which we didn 't have time for. From now on, we check the fries before leaving the pick up window. But I must state that the service is always good.