Ask Italian Lakeside - Thurrock

I've never walked out of a restaurant before, and I've been to quite a few! Unfortunately, the food was terrible; there was no option for the pasta I wanted, not even the ones listed on the menu. When my meal finally arrived, it was cold, and all dishes had the same pasta with barely any sauce. I sent it back, but it came back microwaved, causing whatever sauce was there to vanish completely! We apologized to the wonderfully attentive staff, who truly tried to help, and then we decided to leave. Now, we're dining somewhere else and feeling relieved we did! Service: Dine in

The pizza dough was awful, and the pizza itself was lacking. Feel free to draw your own conclusions. Food: 1 Service: 1

I was very disappointed with the service. I was looking forward to a nice dinner, but we had to leave because we were informed that all the chefs were on break and we would have to wait two hours for our food. And it was Friday evening! The manager was quite rude, which made us feel very uncomfortable. Overall, I would rate the service a 1.

Just because you used a gift card with the meal doesn't make you less of a standard customer, the servers here need some retraining Service: Dine in Meal type: Dinner Food: 3 Service: 1 Atmosphere: 3

Delicious freshly cooked food. Excellent customer service. Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Gluten Free and Vegan Margarita Pizza, Classic Pizza