Rocky's Pizza - Thurmont

First time here. But when in area will be eating here again Food: 5 Service: 5 Atmosphere: 5

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: French Fries

The food was good and service was great we had plenty of room and it did not take long to get Wheelchair accessibility: You can get in and out with out a problem Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 3

Best pizza I ever had! Service: Take out Meal type: Dinner Service: 5 Atmosphere: 5

We frequently eat at this restaurant, it being my father's newfound go-to with authentic Italian dishes, however, despite him having an issue with a takeout order and the owner going back and forth with him claiming he prepared the order himself when it was incorrect according to his receipt( and literally in front of his face with him finally offering a 10% discount on the bill). We've had no problems until my father's birthday. We dined in, and although it was semi-busy and only one waitress working and one bus girl, the waitress forgot the extra dressing for my fathers and grandfather's salads that came with their meal, I had to go up front and ask for it myself, my brother never received his place setting, after asking 3 times. The soup was minestrone not vegetable as requested, and wasn't brought out with the salad, it was brought out shortly after the entrees. We're very much go-with-the-flow, understanding people but ma'am upon walking into the restaurant I spoke with you our waitress about it being my father's birthday and dessert with a candle which I had brought just in case, my grandfather did, and then after finishing our meals and awkward looks and asking you again, we received the check, still waited, and waited while you refused to make eye contact, and then gave up and left. You ruined that part of his day, it be okay being a tradition in our family that a candle and wish being made on your birthday is a must. Thanks for that. I attempted to speak to the lady up front and I received an eye roll and instructions on how to pay with a card which Isn't rocket science. I left it alone and tried calling a little later in the evening the first call the phone just rang, the next two I was put on hold for 20+ minutes and then hung up on. Customer service is on point.... Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 4 Atmosphere: 4