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Contribuiți la feedbackThis restaurant takes great care in preparing, handling, and presenting food with great attention to detail. The fish is tender and the batter is crispy and light. Everything I have tried here - from battered sausages to curry sauce - has been outstanding. The food tastes fresh every time. The staff and delivery drivers are delightful. I give this place 5 stars.
I ordered food from the Master Fryer App and experienced very slow delivery. It took just under an hour to receive my order of chips, burger, pie, and fishcake. The Victoria Park pie was clearly microwaved as the pastry was soggy and inedible. To make matters worse, there was a long hair on it, so I had to throw it away. I usually enjoy the Master Fryer, but recently the quality of the food has noticeably declined.
Do not visit this restaurant under any circumstances. I ordered 2 fish and a bag of chips from them, a simple order. After waiting for nearly 2 hours and trying to reach them by phone multiple times, I finally got someone on the line. The first person couldn't find my order, so she passed the phone to someone else. When this new person asked for my address and I gave it to him, he simply replied, "yeah, that's out for delivery." No apologies for the extreme delay.
Food was very nice but the customer service was abrupt and bordering on rude. I would go again because the food was decent but I wouldn't expect service with a smile.
We were let down by chippies at Barry Island so looked elsewhere. I generally dislike 'Jack of all trades ' takeaways and would normally have walked past this place. Then we were pleasantly surprised! Great fish chips, huge portions and very fair prices. Our decision to eat from this takeaway was informed by the displayed food hygiene rating of 4/5 (Good).