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Contribuiți la feedbackNine members of our group, the Gluttony Gang, enjoyed the £29 Christmas lunch menu on Monday, December 4th. Was it good? No, it was actually very good! The group of elderly diners were satisfied and warmly welcomed.
We recently booked a table upstairs at the restaurant for the Christmas lunch menu. Upon entering, we were greeted by a cozy atmosphere complete with a crackling log fire and festive decorations. The staff were friendly and attentive, and the three-course meal we enjoyed was delicious, with a wide variety of drinks to choose from. This wasn't our first visit to the Blue Anchor, and it certainly won't be our last. Overall, we had a very enjoyable experience, though we do hope to see a bit more firewood on the next visit.
We have dined at this restaurant numerous times over the years and have never experienced such poor treatment until last night. Despite booking over two weeks in advance and arriving on time, we were informed that we could not dine in the restaurant as planned. When we requested to speak with the manager, he displayed arrogance and failed to consider that the customer may be right. He insisted that we should have specified whether we wanted to dine in the restaurant or bar at the time of booking, which was not a common practice for us. It was clear that we were bumped from the restaurant to accommodate larger parties. Since we had already booked a taxi for later that night, we were left with no choice but to be seated in the empty bar area downstairs, which was eerily quiet. Despite there being ample space in the restaurant, we were the only diners in the bar area. The manager continued to blame us for not specifying our dining preferences during the booking process, even though there was no indication of this requirement in their booking system. This was particularly frustrating as we had never been asked such a question in previous visits. The food was mediocre at best, and they even got our dessert order wrong twice. The manager, Mr. Coleman, exhibited a dismissive attitude towards customers and was confrontational in explaining how we should have made our booking. It is unfortunate that such poor management skills marred the experience at such a visually appealing venue. Personally, I have no desire to return to this restaurant in the future.
Love this place, we walk over with our dog every Saturday unless we have other commitments, sometimes even on a Sunday. Love the banter we get!! Often come for dinner on Saturdays with our friends who live in Aberthaw, just a shame the lunch menu downstairs is exactly the same as the evening menu upstairs with no specials and not enough choice of chicken as my friend doesn’t eat red meat or fish! Fish and chips is lush followed by Thai green curry. Would and often do recommend to anyone.
What a fabulous pub! Stayed there on a last minute Britstop (camp in the carpark for free if you eat/drink there). So friendly on the phone, massive carpark (opposite the main entrance)....the food was fab and service was fantastic! Top all that off with a toasty warm fire, and a walk to the beach on your doorstep and this is a real winner! Looking forward to going back! 10/10!