Slice Palencia

One of the ‘tells’ for good NY Pizza is, you can’t stop eating it. I meant to save two small slices for my wife, who had a trade event. I failed. The pizza is so good. Staff friendly but busy, as they move a lot of pies. Seating for 10 groups of people watch the nonstop locals pick up take out. Would easily recommend this place, vibe is good too. This Hidden Gem is in the same building as the Starbucks , just down a few doors…

It’s really great food I will say, and the one guy that works there with the brown beard is amazing, but it’s such a shame that the owner is a complete grouch. He is beyond rude for no reason and has zero people skills. I have hung up from ordering multiple times and it’s sad that I don’t want to give them my money sometimes strictly because of him.

Good food but owner answers the phone and has a horrible bedside manner. If you don’t answer the pizza order just so- he makes a snide comment about having to start the order over or hounding you about what size pizza a large is. Most people don’t order pizza with inches. Most order in size. Please know you have loyal customers that would appreciate a happier tone. I don’t have to give you my hard earned money. But I do because the food is good and the delivery driver is always nice. Think of your customers please!!

Excellent service and amazing food!! Loved everything!

My wife called in our order Friday 7/15/22 for me to pick up as I was coming home to St Augustine, FL from Shands Hospital Jacksonville. We ordered two large pizza's. 1) Meat Lovers with banana peppers and pineapple. 2) Cheese Pizza with extra sauce and mushrooms. Cost... $44.00. I almost choked when my wife told me the price. When she called back to cancel the order they lowered the price to $38.00 (Military Discount). Heard and read a lot of good reviews so decided to pay the expensive price. Got home, started eating it and the meat lovers pizza had so much grissel and tiny bone fragments I couldn't eat two pieces. My wife's pizza with extra sauce and mushrooms looked as if someone had sprayed different colors of paint on some dough and ran it through the oven. Since I was in an intensive outpatient program all week this week and the previous two weeks before that I was unable to make a complaint. But, just want to make sure folks are aware of our experience since we were looking forward to some supposedly excellent pizza. I don't have that kind of money to pay for an experience as bad as this. Totally burned, bummed and disgusted.