Thai Bistro

Stopped in for a later lunch so not many people. Was seated quickly with a smile. Food was good and nicely seasoned. Price like everything is higher than should be. I'd come back.

Restaurant Review: First Impressions Matter I recently dined at here for the first time and was pleasantly surprised by the quality of the food. The sweet-and-sour chicken was particularly delicious However, I encountered a situation that left me with mixed feelings about my experience. When ordering, I inquired whether the rice options—white or fried rice—were included with the meal. The waiter assured me that the rice was complimentary, and opting for fried rice would not affect the price of my dish. Based on this clarification, I chose the fried rice. Upon receiving the bill, I noticed a charge for an $8 kids fried rice. I promptly raised this issue with the staff member who brought the bill, and she indicated she would consult the manager. When the manager approached my table, her demeanor suggested annoyance rather than a willingness to assist. Rather than engaging in a constructive conversation, she asked if I had a question, which I clarified I did not; I simply wanted to explain the misunderstanding. Unfortunately, she seemed indifferent to my concerns and did not offer any apology or acknowledgment of any wrongdoings on their part. While I understand that mistakes can happen and I hold no ill will toward the waiter—who I clearly just made an honest mistake, —the manager's lack of empathy was disheartening. In my experience working within the restaurant industry, I have always gone out of my way to correct any mistake me or my staff has caused. Effective customer service can significantly enhance a dining experience. A simple acknowledgment of the misunderstanding and a resolution—such as removing the charge for the extra rice—would have demonstrated care for the customer’s experience. In conclusion, while I thoroughly enjoyed the food, the service aspect fell short of expectations. I hope my feedback contributes to improving customer interactions in the future.

The service was fine but the decor has not changed in years and food was underwhelming

I had the chicken drunken noodles medium which is about right if you just want a little kick. Good flavor overall. I just wished there were more noodles to make portions a little bit bigger for the price $15. The lunch pad thai was ok kind of oily though. The fish was good. Mrs did like her Ladna noodles.

Small, quiet cafe with big flavors. Celebrated my birthday there. We ordered the chicken fried rice, Thai sweet and sour chicken, chicken cashew nut and the black pepper and garlic beef. Then for dessert fried bananas and coconut ice cream. All were so good we tore it all up and forgot to snap pictures.