Louisiana Famous Fried Chicken And Seafood

So this was my sons and I first time here. I'm not for sure if the lady that was first standing at the register was the manager or owner of that particular store but she did not seem to be too welcoming. She did end up going to get who I can assume was the cook for the night to take my sons and I order who was absolutely welcoming and made the experience a little better. I placed my order and should have checked it before leaving but I trusted that everything was in there. The person that packed it was the lady that seemed to not want to be bothered with so I just didn't say anything. I got home and one of my 3piece wing dinners was left out. I called the restaurant and got hung up on the first time and the second time calling I informed them that one of my 3piece dinners was left out. She informed me to come back and they would fix it for me. I got to the establishment after 8 am and the doors were locked so it was drive thru only. I drove to the drive thru and pulled up to the window and it was the lady that seemed to not want to be there that came to the window. She was on the phone as I told her that I am the one that called and was missing the 3piece dinner. I had my receipt and tried to show her and she said I was good. She did try to make up for it by offering us a drink and I told her that I was ok. After waiting 5 min she gave us the order in which ended up just being fries. At this point I just wanted to go home and give my youngest the chicken I had but he said no he didn't want it. So I drove back around and the young lady that was the cook was at the window. I informed her that I needed the chicken too and she apologized profusely and fixed the chicken,. The lady that seemed like she didn't want to be there came back to the window while on the phone and apologized again and stated that she thought we just needed the fries and I said no I needed the whole 3 piece meal. We finally got everything and got home and ate. The only downside was by the time I got back to my food it was cold so I didn't even get to enjoy any freshness outside of the shrimp. I am not gonna lie I was real disappointed with this being my 1st time there. Just to give a time frame I originally went up there at 7P and left like 30min later and came back around 8 30P and left finally after 9P. My eldest said he would want to go back but I don't know if I would do this location again. I appreciate the customer service in trying to make up for the error/mistake but to do it twice idk. The food was good but I could tell it was cooked in old oil or oil that had been utilized all day cause the pics I saw of food my food came back a little darker.

I order shrimp tacos and they give chicken but i love it definitely came back