P.f. Chang's Grandscape - The Colony

Additionally, the manager—a young woman with blonde hair—never left her spot at the bar where she was sipping from a Chick-fil-A cup during the entire two hours I was there. Shouldn't she be helping out with food service or checking in on tables instead of just sitting on her phone? After all, she is being paid for her position, right?

Ian was our waiter, and he provided outstanding service. We had a wonderful evening, and he really helped make my friend's birthday special. He was incredibly kind and generous!

Another great experience at the Grandscape location, specifically at the bar (where we always sit)...service and food is consistently on point.

Absolutely a horrible place We went for a birthday dinner and had made a reservation via OpenTable. Upon arrival the guy at the reception said you should have called us atleast one prior to arrival, we just don’t honor OpenTable straight away. However I spoke to the manager and ensured we didn’t have to wait a lot longer.Seating hiccups were just the tip of iceberg, food and services were worse. Here are my issues: The restaurant is short staffed. Just 2 people were waiting on tables. Food arrived literally 30 minutes after we placed the order Even the starters were served cold Entrees were equally bad. The kung pao chicken I ordered was served without rice and I had to wait another 10 minutes for arrival. Restaurant is unclean and smells terrible. Even the lights and chandeliers had cobwebs and spiders. See pic for yourself.I would never recommend this place. Panda Express and Pei Wei has better option.

Our server, Ian, was absolutely fantastic! He ensured we had everything we needed from start to finish. I will definitely request him every time I visit. Also, parking is a breeze!