The Bunk Inn - Thatcham

On arrival we thought room looked well presented and tidy. We checked menu and decided to have dinner here. My choice of smoked fishcakes had been taken off menu so I opted for fish pie.A big mistake! It didn't look very apppetising. There was hardly any fish in it and a couple of tough prawns in a bland sauce.and mostly mash potato. We opted for a mini dessert and that was poor too. Extremely disappointed with the food as the restaurant wasn't busy and it didn't meet our expectations compared to our rooms.

Came here with my husband after a fantastic time earlier in the year but the night was a disaster. Food was well below par so we tried to inform who we thought was in charge too no effect. We were challenged with an answer that no one else had complained. At this point i left as my husband waited for an apology that never arrived. The bunk is always classed as a special treat as the cost is a tad higher than most pub restaurants but usally its money well spent. Not this time however . We stopped coming over a year ago but thought that beginning of the year they had turned a corner obviously not. we have tried for a response if nothing at all but it seems to have been swept under the carpet. They need too know that an apology goes a long way and would maybe make us think again. i guess not.

The rooms looked very nice and at first felt cost in the day. Later on I tried my TV to chill out and watch something and had issues getting it to do anything just a blank screen with noise coming out. Figured out that the controller batteries were probably an issue so went to the front to ask for replacements. The guy asked around and said they had none. If that was me I would have tried sort this as soon as possible. The food was dreadful and very expensive. My Mum had an over cooked fish dish (rubber) and smash on top (nearly £20) and manky looking cabbage. Dad's pork chop looked weird with more gravy than food and his beer was warm. Must admit my steak was alright but it's hard to enjoy it when the rest of your family are not enjoying theirs. We braved dessert hoping for an improvement and got a horrible dry brownie with cold out the bottle fake chocolate sauce and spilt coffee with no offer to clean it up. There was no heating in the rooms and the curtains weren't big enough so loads of light woke me up early. To be fair the rooms looked good, but it was the things mentioned that let the place down. Was looking forward to a nice stay in a quirky pub, but unfortunately It was a really disappointed.

Went for a late drink and a catch up with a friend after work 9ish beginning of the week to have a nice evening. Not so. The place was empty but we thought that's fine, but the nearer 10 it got the more uncomfortable we felt. First the background music was turned of. Then the t.v. that was on was turned off. Apart from sweep round our feet and turning the lights off.i think u get it. We understood it was quiet but we thought the place opened till 11. Anyway we left .I think by the time we got to our cars the pub was in darkness. I think this place has rooms too. I'd say stock up or get your drinks early. Or visiting don't after 9ish as your not welcome. Ruined our night. Shan't be coming back here .

Stopped coming here a year ago because of many issues, but reluctantly retuned early June to find the place had transformed back to what i remembered from years gone. Warm and welcoming with a lovely atmosphere. Everything was a plus the staff were so friendly one Emily in particular. We as a family thought new owners had taken over. As the management seemed different and to be fair the food was amazing. and despite the cost this was a treat that was truly worth it. We all couldn't wait to return. However fast forward a few months we all returned as a group to be so disappointed in the whole experience. The atmosphere we loved seemed to have disappeared and the feeling of warmth had gone. service was average but the food was so below par. we decided to ask why this had happened but was met by rudeness on a great scale by a young man claiming to be the assistant. Who claimed no one else had complained so what was the problem. No apology at all. We were goin to ask for a full refund but my wife decided to leave as she was too upset. The Manager came out as we left. too late if me and my whole party were concerned. I'm sure he was the Chef before, Perhaps he should return to the kitchen. This has always been considered a treat at the bunk what with the cost of living crisis. But myself and my friends will now spend our money somewhere else where you can get real value for money where people know what customer service and standards really are and your given that feeling that you would love to return. Here none of us will return and hope this review and experience may help others when thinking of treating themselves or using those extra pennies that are precious. Have no idea what is goin on here what a disaster. We all felt Cheated.