West Bay Cafe - Thanet

I have been a patron of this restaurant for many years and will continue to be, as my family and I absolutely love it. In fact, we are headed there now for breakfast.

The staff at this restaurant seemed more interested in their phones than in serving customers. The service was very slow, but the waitresses were friendly and had a difficult time finding people who had ordered food. It might be helpful to give customers table numbers when they place their orders. The coffee was mediocre and the toilets were not clean or well-maintained for both men and women. Additionally, there was no toilet paper available.

Westbay cafe, you could be SO much better. The queue is ALWAYS to the door..it is so unorganised, the place looks a shambles, there is no organisation you can tell. Tables always dirty,no instructions to help yourself to cutlery, sauces etc. Why not put a basket on each table when the food order is taken? A cappuccino with NO froth. £85 for 5 adults for over cooked dry scampi and dry chips. It could he a gem. Such a let down.

It was Easter Sunday and busy but our food was served in a good time and was delicious. The vegan options were a little bit small for hungry cyclists though. My only comment was the toilet had no toilet paper and no soap. This was Easter Sunday morning so it should have been well stocked for the day. I appreciate it could potentially be used by passers by but a polite notice and suggestion of alternative toilets for non-customers would help alleviate that. Very disappointing in an otherwise great experience.

Haven't eaten here but convenient for a coffee with service that is not too slow even when busy. Friend had cuppa bacon sandwich for £5. There was a choice of white or brown bread. His sandwich had white bread which was fresh with crispy crusts. There was plenty of bacon and butter and it was served with a salad garnish. Excellent value. The outside seating on the promenade overlooks the beach and is very pleasant when warm and sunny. A toilet is available