Frankie Benny's Thanet

I had a very disappointing experience with the double bacon and cheese burger at this restaurant. One of the patties was overcooked and burnt, which the manager acknowledged was not the usual standard. It was recoked, but nothing was taken off the bill until I brought it up to the waitress, who then offered a £5 discount. I ended up paying £12 for a meal that even the manager admitted was not up to their usual standards. I was not impressed.

Our meals were lukewarm. Burger and fries were tasteless and disappointing. Bolognese portion was small and had little meat in. We left feeling underwhelmed.

The service at this restaurant was excellent and I have no complaints about the waitress. However, the food was a huge disappointment. If I had wanted cold baked beans, I would have just stayed at home. I hope that the management reads this review and improves the food quality in the future.

I haven't visited this restaurant since lockdown, but as always, they offer delicious food at reasonable prices. We tried the lunch menu and it was excellent, as was the red wine we ordered.

Haven't been here for ages. We were in time for the lunch menu which runs until 3pm. We had two courses for £12.90 which was incredibly good value as my burger alone would have been more than tat! Service was friendly and efficient. Portion were the a la carte size so great