Wendy's - Tell City

Service: Take out Meal type: Dinner Price per person: $20–30 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Dr Pepper, Nuggets, Jr Cheeseburger, Chili, Wrap

This Wendys deserves zero stars. Order was correct on receipt. Placed our tray on counter but was missing one chili and we were waiting on classic chicken also. So the fifteen minutes my sandwich and fries sat there getting cold waiting on the chicken. I dont mind if they have to cook the chicken but to leave the rest of my food sit there? Lady finally looked at me and said we're waiting on the chicken. I also told her we needed another chili. So as relatives of her walked in the restaurant she dropped what she was doing with my order and went into the lobby where she spent 5+ minutes talking to them. The person that ordered after me got the large bucket of chili. So as they scraped the last of the chili for her I asked about my chili. She say they're making more and she would bring it right out to me. I saw a few minutes later her relatives sat down and they had chili but she never brought mine out. I went up to counter and told manager they were awful here and wanted a refund for the chili. The manager didnt apologize he just said I'm off the clock but will get someone to process my refund. Got refund and they could've cared less about their customer service. Employees walking around with no one telling them what to do. Dirty lobby. Garbage receptacles over flowing. Food on floor in lobby. Ketchup dispenser not working. Poor management working there. Not good at delegating duties to employees. If any of the employees working here including management went to Chick- Fil-A or Culver's the would'nt last 5 minutes. Tell City Wendy's is awful.

Fresh food, young lady at window was super polite. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Nuggets

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 4 Service: 2 Atmosphere: 2 Recommended dishes: Wendy’S French Fries

Super quick service and good food Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5