Taco Bell - Tecumseh

Oh man, here we go. Literally one of the worst Taco Bell’s I’ve ever been to. There’s so many problems, I don’t know where to start. First off, the food. Mediocre is an understatement. Actually, calling it mediocre is being generous. 9 times out of 10 there’s always something wrong with your food or order, especially if you go through the drive thru during later hours. Your order doesn’t even have to be complex or difficult and they’ll still manage to screw it up. One of my favorite things from Taco Bell is the fiesta potatoes and they always screw it up. Bruh, it’s literally just a handful of potatoes with sour cream and cheese. Yet, there’s ALWAYS an issue. Every time I order them, the potatoes are old, dry, and hard as a rock. The past two times I’ve ordered them, I’ve just thrown them away. Literally just a waste of money. They never put enough cheese and sour cream either; it’s almost like they just do a little dab and call it a day. Because of this, I have to ask for extra sour cream and cheese, and they still don’t give you extra. What’s the point of paying for extra if I’m not even able to receive what I ask for? So unprofessional. This is just the food, let’s talk about the service now. My gosh, some of the worst service you can possibly receive. If you order through the inside, good luck. You’ll be waiting a minimum of ten minutes even for something as small as 2 items. It doesn’t make sense, considering the drive thru will keep getting their orders done. You’ll just be sitting there, twiddling your thumbs and waiting for someone to acknowledge your order. Then, inevitably, there will be an issue with the food. The bathrooms are disgusting and unsanitary. When you walk in, it’s almost as if you’ve walked into a sewer because the smell is so revolting. There’s no way those bathrooms are getting cleaned daily. Then there’s the staff. Rude, unprofessional, un-empathic, and they genuinely just don’t care. You can tell by their demeanors and facial expressions that they don’t even wanna be there. Even if you politely tell them your order was wrong, they’ll give you an attitude and then gossip about you. Then to add insult to injury, they’re flat out lazy. Even when I just casually drive by I’ll see them all outside talking and smoking/vaping. Even when there’s people ordering. Now, the management. Fun fact: I actually used to work here years back for about 5-6 months. When I tell you it was a dumpster fire, I’m not kidding. Courtney, the regional manager, is the epitome of unprofessional and problematic. She’ll come in and just talk to the other managers for hours and not even do anything. Oh, and if she disliked you for whatever reason, whether it be warranted or not, you might as well just find a new job. I had an urgent family issue that came up, so I had to call off work. I literally told my manager at the time what happened and apologized for the inconvenience. What does Courtney do? Throws a fit and takes me off the next weeks schedule completely. A whole week without working and getting paid. Taco Bell pays you bi weekly as well so that paycheck was about $170 for two whole weeks. Thank god I didn’t have any children or super urgent bills coming up because then I would’ve been screwed. You can’t just play with someone’s life like that. She did this to me TWICE. An employee that worked there at the time had her ex boyfriend come through the drive thru and harass her; calling her vulgar and misogynistic names. She literally broke down in tears so someone had to temporarily watch the drive thru for her. The next day, the guy’s friend that I knew came into the lobby to order and I told him that he needs to tell his friend that he can’t just come through the drive thru and verbally harass our employees. That’s all I said, I was even calm and respectful about it. What does Courtney do? If you guessed taking me off the schedule again; ding ding ding you got it! Only this time, it was permanently. No one mentioned to me I had been fired btw, I had to text my manager and ask why I’m still not on the schedule.

My family frequents this location because it is the most convenient location for us and I cannot count how many times we have been disappointed. This is not the first time I've ordered nachos and they look like this. Next to zero meat or cheese on them at all (that's the only thing the kids asked for on their chips). Nacho bell grande had almost zero meat in it as well. Almost every time we have ordered at the Tecumseh location our food has next to zero effort. Finally fed up and will no longer order food here.

They didn't cut my ex-girlfriend's quesadilla and it made her cry

Hours that map quest says isn't what the employees are doing. Nor do the employees follow the POSTED times of operation.

Went to this Taco Bell thinking it would be fine but turns out it’s not… I ordered two meals and one of them had a HAIR in the Mexican pizza. I also didn’t even get all of the stuff I ordered. Employees are just standing around outside talking and vaping. I don’t recommend you come to this Taco