Tropical Smoothie Cafe - Taylor

I was double charged for my order at this restaurant and found the employees to be unhelpful and unable to assist me in resolving the issue. They claimed it was not their responsibility to fix the mistake and offered no way to contact someone who could help.

I went to the restaurant today to grab a smoothie after my workout at the gym and I was disappointed with the customer service. The staff, especially the girls, seemed to have a bad attitude for some reason. Even though I greeted them, they did not respond. I still left a tip, but it felt like they were trying to quickly get us out of there. However, I must say that the smoothie itself was excellent, I would give it a 10/10. Overall, the customer service could definitely be improved.

There was nothing particularly wrong with the restaurant, but the outside area had a strong smell of fish.

Dont expect proper change back.....how do you pay $10.05 on a $8.05 bill and get $1.90 back?!.....2 people running register need to go back to high school...didn't bother explaining so ate .15 cents. Dont need more confusion clearly.

Customer service not good. They didn't even know if they had gift cards.