Salt - TARPORLEY

During my visit to the restaurant, I mentioned that I have a nut allergy when asked about any allergies in our group. However, I was still served an afternoon tea with pistachios. The waitress tried to imply that I had not mentioned my allergy, but I eventually received a nut-free alternative. Additionally, when we requested soya milk, we were given cow's milk instead. No one checked in on our group to ensure everything was okay as we ate. Overall, this experience was disappointing and not worth the £30 per person price. It's a shame, as we had high hopes for this place.

The kitchen at this restaurant serves subpar food and relies on its young staff to explain the disappointing dishes. For example, the pea puree on the Monkfish Scampi was identical to mushy peas on the Haddock Chips, and fries were served instead of chips with the steak because the kitchen had run out of chips. The menu advertised hand-cut chips, but it seems they ran out of potatoes as well. The "Artisan cheese and Arran crackers" turned out to be generic cheese and Jacobs crackers with no chutney. The chocolate fondant was not oozing as expected and came with cherries instead of peanut brittle. The ice cream was vanilla instead of the advertised peanut butter. This may be acceptable for large groups of golfers on a set menu, but for a couple staying for two nights looking to enjoy the hotel and area, it was disappointing. On the first night, we had to settle for our fourth choice of white wine as they didn't have our first three choices. It was strange to not have a wine list and to be missing 25% of the wines. The sourdough bread on the menu with Cullen Skink turned out to be a mini Hovis loaf, which felt like an insult from the kitchen and management. These issues were brought to the attention of the Operations Manager upon departure, as it was not the fault of the young serving staff. Our experience has left us feeling that the brand image has been tarnished, and we will not be returning to another MacDonalds restaurant.

The service at this restaurant was absolutely dreadful, the worst I have ever encountered. There was no menu provided to let us know what we were being served. It took a long time to even get a drink. When the food was finally brought to our table, we had to figure out on our own what each dish was. There was no milk provided with my tea, and I had to request a spoon. Overall, it was not worth it at all. I will not be returning to this restaurant.

Was pleasantly surprised, after reading the reviews I wasn’t expecting it to be a good experience, but it was. The food came in good time, was very hot, fresh and tasted lovely. Cocktails were really good too, the dessert (sticky toffee pudding served with banana, vanilla ice cream and a sticky sauce) was amazing. Staff were very polite and professional, not sure what all the bad reviews are about, unless we were just very lucky. Only down side was the restaurant itself, could have done with being livened up a bit. On the whole really impressed.

Cold in temperature and atmosphere with terrible music. Food was inedible, we sent it back….never again! Although our waitress, Ellie was very good