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Contribuiți la feedbackLocation is convenient some of the staff is friendly and fast me? ll give them a two, as they ran out of whey protein and the Spanish guy who suggested my order, peas protein is just as good. My smoothie was disgusting and after tasting and my opinion that he did not offer to thank it so, but I think I will continue to visit other places.
Smoothies with chocolate are AMAZING! first learn it... The great young woman named Ashuntii has a fantastic welcome gree and is excellent with the customers when needed. The food is fresh, the smoothies have a wonderful taste, and the staff is beautiful and friendly. I wish there were more amazing places and people in the world. I'll be back soon!
I don't know if I'm mad or sad. Spent $40 (what's good I guess because it's about what my husband and I spend there) on my order and my food was wrong and cold. If I wasn't in a hurry, I would have got a refund because I couldn't even eat my food, everything was extremely cold.
I'm sorry for this review. But this is a smooth place that doesn't know how to mix smoothies. Vegetables and fruit are solid and used in large pieces (not drinkable) and too much sugar! Go to smoothes King is over the street
It has been weeks since I posted the below review and Tropical Smoothie Cafe has yet to respond to any of my messages. Very disappointing from a company I truly used to enjoy. I visited this Tropical Smoothie Cafe last Sunday. I ordered a smoothie and a wrap. Within a few minutes of paying for my order, one of the employees came out to say there was no one able to make food until 4:00 and anyone who just ordered would have to wait. It was 3:15. I had somewhere to be, so was unable to wait. I asked for a refund and was told no one working knew how to process a refund. I tried to see what my options were as I had already paid, but both of the employees working had no idea how to handle the situation. One of the other patrons in the same situation said this same thing happened to him 2 months prior and he had a post-it note written for him to receive his meal at a later date. I received the same post-it note, but do not live close enough to this location to probably be able to honor it (if anyone even would). I had to leave as I was running late at this point, without my food or a refund. I have written to the company privately since this happened as I am still astonished at the situation, but have not received a response. It is an absolutely horrible way to run a business. I understand staff shortages and maybe not having enough time to train (although this has happened twice in two months), but at least make an attempt to right the wrongs when they do occur. I would warn anyone who wants to order food at this location to make sure they have the staff to prepare it before paying for your order.