Burger King - Tallahassee

We drove to the drive-thru since the lobby was closed. We were asked to wait for 10 minutes at the speaker, but eventually had to move to the window to place our order. The manager took the order of the person behind us and told us to go back in line if we wanted to order. There was no excuse or explanation given. When I asked for a number, the manager did not come to apologize or take our order, but instead asked if we had ordered the rodeo burger. Overall, a terrible service experience.

Stopped here for breakfast. Waited in line behind 2 other cars for 15 minutes. Ordered a chicken biscuit. They were out. Ordered a sausage biscuit. They were out. Asked for whatever biscuit they had. They were out. I left empty-handed. But they do get two stars because they were polite.

If you could give no stars that's exactly what they'd receive. I'm very aware of lack of staff during these times and I'm a patient person. However, pulling up to the speaker and immediately being told to please hold and not being greeted to every car is rude in my opinion. Leaving them sitting there for 10 mins before speaking again after already sitting in line for 10+ mins behind a previous car is beyond rude. Then no matter what you're ordering they ALWAYS seem to be out of it obviously staffing isn't the only issue. Inventory is an issue, customer service is an issue, efficiency is an issue. To me staying open is a waste of payroll all together. You are probably better off closing down the Mahan location in Tallahassee bc it has gone extremely down him within the passed 3 months. Store #6678

Absolutely Horrible!!!!! Waited in drive thru for over an hour. If I hadn’t already payed for my order online I would have left. I will never come to this location again!!!!!! If I could give no stars I would have!!

I do not understand why they make you wait for almost an hour in a line to get some frozen food ,like what takes an hour? If you don't have employees just shut the place down at this point. Or treat your employees better and maybe they will show up to work because some of us have jobs to go to in the morning and there is no reason to sit in a drive thru for an hour. Do better.Edit, went to Hardee's 5 mins later and was served within 1 min of pulling up and 3 mins to get my food. Says something about Burger King