Harbour City Dimsum House - Tagbilaran

I appreciate your efforts to be eco-friendly, but please be considerate at times. If you know it's pouring rain, don’t pack the Foodpanda orders in paper bags for the riders.

The service, staff, and food were all great. I've had dim sum before, but this exceeded my expectations. I will definitely be returning with my husband.

The food was decent. I wasn't sure what to expect, and while I didn't leave feeling disappointed, I wasn't particularly impressed either.

Although I have enjoyed the food during my past visits, my most recent experience was disappointing due to the poor customer service. Despite noticing around 15 staff members during my time there, none of them offered assistance. When I was seated, I was told that someone would be with me shortly to take my order. A few minutes later, a cart with steamed dishes arrived, and I ordered one item. However, when I tried to order some fried items, I was rudely told to go to the other cart without any further help. I ended up waiting for about 25 minutes, and not a single staff member acknowledged me during that time. Ultimately, I chose to leave feeling unwelcome and still hungry. I can confidently say that I won't be coming back.

The atmosphere at the restaurant is very serene, and the staff members are polite and welcoming. However, when we placed our order and inquired about certain menu items, the waiter frequently left to verify their availability with the head waiter. This was somewhat frustrating, as he should have been aware of what was available. The food itself was quite delicious, but several dishes were heavily laden with shrimp, which made it challenging for me to fully enjoy my meals. Shrimp seemed to be a common ingredient across many items. I would not recommend this restaurant for anyone with a shrimp allergy, as it is prevalent on the menu. Overall, it was a satisfactory experience.