The Vault Catering - Tacoma

We ordered the Prime Rib Meal for Christmas today. It was absolutely awesome. So easy to heat and serve. We added the food to our beautiful table and had a perfect affair! Thanks for the easy delivery

Very glad to have Thanksgiving catered. Most of the food was good. Good price too! Turkey was the only disappointment, the dark meat was the only part I ate. My husband thought it was good. : . Not as good as home made but much better than some of my in-laws meals.

Ordered their Thanksgiving dinner. It was only $100 for Turkey, stuffing, mashed potatoes, green beans, a full pumpkin pie, rolls and butter with FREE delivery! The food was delivered at the promised time and came with easy reheating instructions. My family was very pleased with the quality and quantity of the food. It was listed as serving 4-6 people, I have a family of 6 and we had leftovers of everything!Thank you so much for making our thanksgiving simple and delicious!

I'm grateful for the Thanksgiving meal service provided by The Vault this year, as we had little time to prepare a proper meal with a 3-month old. The heating instructions were clear and the food was exactly what we'd hoped for. Very satisfied with this service. Thank you!

Seeking clarification, I called her, but her responses were vague. She indicated that the bar services and upgrades would not suffice to meet the minimum. I had to directly ask her if that meant she couldn’t cater our wedding because we weren't meeting her minimum, which I was willing to pay—there was no request for discounts on my part. Shockingly, she suggested that if I wanted to save money, I should look elsewhere, as if my financial situation was any of her concern. I was taken aback by her refusal and thought perhaps I could try reaching her again later. Fast forward to my fiancé's interaction with her on June 30, 2022. He called, and when he mentioned our wedding would be in Enumclaw (which I had already disclosed in my initial email), she claimed that area was outside her service range and suggested he check back in a few months to see if that changed. This seemed dishonest since she has posted about catering events in similar locations on her Instagram. Since my fiancé didn’t provide his name, I assumed she wouldn't know he was my fiancé, so I decided to reach out again. I sent a polite email on June 30, praising her work and expressing my willingness to meet the minimum and schedule a tasting. However, I received a response on July 1 stating that they were apparently booked on our wedding date, just within the last 24 hours. Given her tendency to turn away business, I find this claim hard to believe. I’m baffled at how we could have offended her since our interactions had been brief. Based on the other negative reviews about this place and my experience with Sandra, it's clear she lacks communication skills and has no notion of proper customer service. I’m relieved to take my business elsewhere. Best of luck to you, Sandra.