Moctezuma's Mexican Restaurant - Tacoma

It was buzy, 20 minute wait for the restaurant. The bar had many areas to sit. That's what we chose. The salsa was very tasty, spicy with lots of cilantro, yum! We also asked for a side of beans. I decided on the Combination, had a beef taco, and 2 chicken enchiladas. I absolutely loved the delicious enchiladas. Their sauce is the best I have had in a long time! not so crazy for the taco. My daughter ordered green chicken enchiladas. I came with 3. Very delicious. We definitely had leftovers. Our waitress was so friendly and nice. It was busy, but I never had to ask for more water or chips. Awesome job!

I like the food here, decided to order from uber eats as opposed to dining-in to avoid the long wait time. If you order out and decide to get the $4.00 per 4oz salsa, then this is what you’ll get (see photo). I only received 3.2 oz of salsa (container included) and it was not sufficient for the bag of chips I ordered (which is a $3 separate charge) I’m pretty sure you get enough while dining-in to accommodate the amount of chips that you are served for which you are not charged. This is a bit ridiculous. Please consider adjusting the price for to-go order salsa. Also my chips were stale.

Had an absolutely delicious dinner here with my family. Started with the complimentary chips and salsa (they have the best salsa). We also ordered the Queso Flameado to start, if you've never been I would definitely recommend that. To drink I had the raspberry lemonade which had the perfect amount of tartness. For our mains we got the Birria Tacos, El Molcajete (steak, shrimp, and chicken), and the combination platter. The Birria Tacos and El Molcajete are both family favorites. The Taquito and Taco Dorado on the combination platter are always so crispy. To finish off dinner we had the Flan which was okay and the Mexican Brownie. This was our first time trying the Mexican Brownie and it was so rich and tasty. Moctezuma's has been one of our favorite restaurants for years!

Went there for office lunch, waiter was super nice and service was quick (at least for my table). I ordered and food came super quick and tasty, the skirt steak was tender and flavorful, only complaint is that it’s pretty thin, wish it is a little bigger. The free salsa and cheese dip for the chips was super good too.

Moctezuma is usually one of my favorite places to eat, but as of lately the care for details for pick up orders is seriously lacking. When I do order out it’s usually for company events at the hospital I work for. So I’m expecting the same attention to detail that I receive when I dine in. Yesterday I order the steak fajitas platter. I get a call and email that my 10pm request for pick up is too late. Even though that was a time option available on the website. I call at 9 tell them I’ll be there at 9:30 to pick up. I get there at 9:15 for my food not to be ready until 10pm like I had requested. I’m a little stressed and irritated at that point but let it go I say thank you and take my food to the event. To set up the food at work to realize it’s chicken not steak. Not that they could even do anything about it but I sent a email to L. Perez explaining the situation. Expecting a phone call the next day did not receive one. Had to call and be left on hold for 10 minutes to speak to a manager. I spoke with L. Perez for her not to offer anything, but an apology for wasted time and not receiving what I ordered. I asked what can we do to rectify this expecting her to offer my corrected order but offer 50 percent of my bill that I’ll get in 2 to 3 business days. Not happy at all with the service. And won’t uses them anymore for company events.