Hana Teriyaki - Tacoma

8/30/16 it's ok!!! Portions are small!!!! One scoop of rice! even for the lunch special I got the teriyaki chiken with 4 pot stickers and a small soup. My dad got the ribs. very nice service but the communication thumbs down we asked for fried rice got steamed! Told her no drinks till the end (a family rule we have) and she still brought them lol asked for a small portion of noodles just plain for my little one and how much that would be and she didn't understand what I was asking finally we got it and That was a good size lol and with rice so I guess ok but I have gotten twice as much for the price at the teriyaki kitchen on 38th and pac ave and unlimited soup!!!

Very disappointing schezwuan was not at all schezwuan. No flavor. I have had this dish many times at other places. As a Chinese dish, it has a particular way/ sauce, and this had none of it. Also it was filled with celery with a few sprinkles of beef. Then there’s the “steamed vegetables” here’s what I got, in the pic. And 3 pieces of broccoli and carrot, which I fished out with great irritation and regret at ordering this for about $7. I know many are hurting financially and trying to keep costs down. But this is poor quality and compromise for what I’m being charged. Filling plates with the cheaper veggies to keep costs down is not the answer.

Not impressed it’s probably the worst Pho I’ve had in a long time. I paid extra for all the meats but they only served me with two of the 4 meats because they ran out but still charged me the higher price. The bowls are smaller for a large comparable to other pho restaurants. I can’t speak on the other food but their pho gets a big thumbs down. If you are hungry for pho I would recommend going elsewhere

I heard this place was good and I hadn’t had Teriyaki Chicken Rice for a long time. I called ahead and ordered a lunch size to go, no salad. I said I could be there in about 5 minutes. When I entered, it wasn’t busy and there was a woman and a younger man at the front desk. I gave her a $5 and a $1 dollar bill and my card to put the rest on. She brought out a huge package and gave me my receipt for $26 dollars and some change. I said to her, “a lunch bowl costs this much?” She pushed the large package at me and said I had ordered it. I explained that I was the one who called previously and said I would be there in 5 minutes. She kept pushing the package to me and no matter how much I tried to tell her this is not my order, she insisted. I gave up and figured I would be eating Teriyaki for the next week. Then, as I was driving away, my phone rang and it was her and she was yelling at me that I said I would be there in five minutes and was a liar. I tried to explain that I was just there and she gave me the huge dinner instead of my order. I couldn’t understand her at all but I did get the “liar and it is New Years and that is bad luck.” She called me a liar about 3 more times and hung up on me. Not only very unprofessional and mean, but it cost me a lot for a little lunch. When I got home, I didn’t even have the right receipt! It had a guy’s name on it and it was for $22.00. Obviously, I will never go there again.

If it was possible to give this place no stars, I would. After speaking with them over the phone about placing the order the person on the phone was very rude. The order we received was not correct and when we tried to call and ask about a refund, we were cussed out and yelled at and were told we were the problem and when we arrived to get the refund they didn't even give us all our money back and were berated again.