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Contribuiți la feedbackThis restaurant review gives 0 stars due to terrible customer service. The reviewer ordered a regular 20-piece wings, but was given all drums instead of a mix of drums and flats. When they brought the order back to get it fixed, the owner refused to do so and claimed that the customer should have specified their preference. Despite the fact that there was no option on the website to request a mix of drums and flats, the owner did not take responsibility for the mistake and insisted that the customer take the all drums order or leave it. The reviewer was shocked that the owner would fry 20 drums when they had not ordered them, highlighting a lack of common sense. The owner also refused to give a refund or rectify the error, forcing the customer to dispute the charge on their card. The reviewer warns others to be cautious about paying with cash at this establishment, as the owner has a strict no refund policy. The reviewer concludes by pointing out that the restaurant's website and flyer both indicate that all drums/flats requests are not allowed, further emphasizing the ridiculousness of their experience.
We really enjoyed the $10 wing deals at this restaurant. We ordered the combo with 2 wings, 5 shrimp, and fries, and it turned out to be a satisfying amount of food. Even though they were out of lemon pepper flavors, we were pleasantly surprised by the alternative flavors we chose. The chef, who appeared to be of white/Hispanic descent, really outdid himself. Our food was fresh and delicious. I tried the honey ranch wings while my husband had the honey mild, and they were both so good we almost couldn't stop eating. We also tried a salmon roll with sweet chili dipping sauce, which was a nice addition. We will definitely be returning to this restaurant.