The Cheesecake Factory - Syracuse

Terrible services , we arrived at 1 waited for one hour to be seated and by then 2 pm came about . Asked for the lemon pancakes and the waiter said oh no it’s past 2 not available and no accommodation. Super rude .

Food was good. Service was slow but pleasant.Dishes on the pricier side.

Great menu selection. My wife needed a dairy free meal, and the waitress was very helpful at helping us find an option. We had out newborn and toddler with us, and they had a place where we could park one stroller, and then we brought the other stroller onto the patio area. We also appreciated that they had a kids salmon meal option, which was great as there aren't usually healthy choices for kids' meals at many restaurants.Kid-friendliness: Had a spot to park strollers. Waitress brought out some sliced up banana for our toddler without us asking to hold him over until his meal came out. Great kids menu that includes a salmon choice.

Loved the Salted Caramel Cheesecake and Chicken Madeira. Great food!

The service was great and entrees were delicious. The salads did have a bitter taste to them but the cheesecake made up for it.