A Touch Of Soul - Syracuse

Extremely unprofessionalOrdered through doordash they handed my food to a stranger without actually checking who they were. When i was called the first woman was kind i didn’t throw a fit just explaining my circumstances that my real driver was on the way . And then some extremely rude woman picked up the phone and started to yell at me which is rude because i was nothing but kind. and honestly if she just would've let me know the food couldn't be remade it wouldn't have been a big deal. But since they have no respect for the customer heres a review. Overall id just go in person from now on especially since they dont care or know who they send your food off with or if you actually receive it.

Had an order placed but store was empty door was locked open sign on never answered the phone bad Business canceled

So good can’t wait to go back super friendly too. Came with some hot sauce.. it’s the little things ?

Baaaaaaaaabeee if I could GIVE them 100 stars for their food pickup process the right out momma”s kitchen vibes I sure would this place is amazing I had to call and tell them how good it was no joke y’all I personally recommend!!! Thank you Touch of soul for being here and I’ll be sure to come back

DD delivered food was delivered later than even estimated timeframe. Food was extremely salty and inedible. When I called I was told that no salt or msg seasoning was used, just a Montreal seasoning. Had others give a taste and all responses were the same. Was offered a remake on next visit, however I nor others I work with will make the effort. I wasn't looking for a free meal, just a hunger satisfying one after a nearly 14 hr (double) shift. Oh well ? ?