Platform One Cafe Steam - Swindon

My friend and I had lunch here on the day of our visit to Steam. We had the all day breakfast which was really good with tasty bacon and a filling plateful. As you don't have to visit the museum to use the cafe I would recommend eating here even if one is visiting the Outlet Village as the prices are far more reasonable. Very clean and well laid out with lots of room between the tables and the staff are all pleasant.

We were a big party of 8 adults and 3 children but were accommodated on one table for lunch last Saturday. There was a great choice of food on the menu. People in our group sampled the fish and chips, burgers and jacket potatoes whereas the children all had chicken strips and chips as they had run out of sausages. Very reasonably priced, but because we’d ordered individually the food did not all arrive at once. You don’t need to visit the museum to use the cafe.

Tea was very nice and reasonably priced, not a great selection of cakes though. Disabled access was very disappointing disabled customer in a (museum owned) mobility scooter struggled to manouvre out of the lift due to a large table being stored in the turning area. When this was mentioned to cafe staff they stated that they didn't know who had left it there but they couldn't move it because they could get into trouble for doing so. They added that it was lucky that we hadn't come on a day then there was a conference going on as that area is usually piled high with items. Very unsatisfactory response cafe staff seemed to care only how hard it was for them and not for the needs of disabled customers, thus what could have been a 4 star reviews is barely 2 stars. Just like to add that in contrast, the staff in the museum itself were brilliant and very happy to help us out with access requirements despite having a big function to prepare for.

Museum cafes are not renowned for fine dining. This one has very good quality simple food at a reasonable price. There is also a good selection of drinks. The sandwich selection was unimaginative though.

On the first Floor of the railway museum. Went in for a pot of tea. The tea was plentiful and hot water was no problem, the price was very reasonable. Went back later and we were the only customers. The food menu looked good and the prices very reasonable. Will have a meal on our next visit.