Costa Coffee - Swindon

Clearing own table all the time but it's the sanitizing never see it it's so random. No proper cleaningbwhen people leave. I won't be going there anymore as I get ill or worried I'll get ill every time I go there. Dirty tissues,people coughing and sneezing all over tables and sitting babies on tables !!! Nappy in contact with table, sticky tables, snot tissues on tables, tables not cleared and when they are cleared, they leave wet,crumbs,milk and coffee stains on tables. No regard for hygiene and with all the infections going around I'm sick of it now filthy reception for customers who have to clean their own and some toilet doors are black with dirt. Basic hygiene not there. No hygiene standards. They sell food!!!

Was certainly not worth the £100 parking ticket. I had high hopes that this was somewhere I could go to frequently, to meet friends and work, those hopes are dashed. Will not be returning again.

Received an offer via my loyalty app for a free iced drink to be claimed over the following week. I scanned my app at the till and the reader beeped. But the server had thought I was paying by apple pay even though I'd told him it was a giftcard. I asked if the app had been scanned properly he told me it had. I then asked him to check the receipt he looked at it and told me the app had been scanned. When I looked at the receipt it obviously hadn't. I asked a second server to scan the app properly in order to access the offer. The first one had moved on to another customer. The second server added the usual points but didn't add the free drink. I pointed this out and then he outright lied to me. He said the free drink was added to the app the next day. I pointed out that this was not true and showed him my husband's phone where he'd received the offer immediately having bought a drink earlier in the day. The second server (stocky dark haired man) then repeated his lie. Instead of actually dealing with the issue, dishonest staff trying to fob off customers to cover up their own incompetence. Disgraceful. Will never visit again and we used to visit on a regular basis.

The drinks were definitely not worth the £100 parking ticket received afterwards. Will not return for this reason and would advise others to avoid!

Charged £100 for parking while getting a coffee and lunch with my twins. My friend whom I met with her baby was charged also. Beware 60 minutes maximum. The time it takes alone to get out the car and back into the car with twins get them settled in high chairs and fed already runs over the 60 minutes you are allowed to park. It is daylight robbery and I will not be back.