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Contribuiți la feedbackVery poor service. Went for a meal and instead of trying to order what we wanted, we were told what was not available after we tried to order. No faggots,no plaice,no curry and no liver and onions, plus on principle not cost , i ordered a pepper chicken which cost less than what i originally ordered but did not get the small refund
The service at this restaurant was excellent - very welcoming with lovely and pleasant staff behind the bar. We enjoyed the food as well and now visit at least once a week. The place is spotlessly clean, which is a nice touch. The manager was friendly and chatted with us, making sure we were well taken care of. Even the cleaner was seen busy in the entrance area. It's great to see a bustling pub, especially one that hosts entertainment. Overall, we give them a perfect score of 5 out of 5. Well done! Linda and Brian.
We were regular Rev James visitors. I would have emailed my disappointment straight to them but there is no email address only Facebook that I don't have. First thing we had to walk through people smoking to get through the door. The service was awful. We were told straight away what they did not have available, not a good start. When the food came it was all OK except the chilli that had no flavour and no chilli heat... my friend left hers. The portions were also smaller. Staff did clear glasses but I had to go and ask for dessert menu as the girls were standing about doing nothing and left us waiting 20 minutes after the main course was cleared. We were then told what desserts were not available, so bad. The menus were sticky and grubby. As a group we decided we would not go back.
Previous review got removed so I will reword my experience. Me and my partner visited the Rev for the entertainment as this was something new and exciting. But unfortunately due to the behaviour of some of the staff it completely ruined the night. We had a meal earlier on in the evening which took a while longer than it should have, but thankfully the food was good. Staff could do with chatting less and focus more on customers rather than people having to wait around for drinks and to order. Entertainment was brilliant, Jake was fantastic. Unfortunately we had to leave early as we didn’t feel comfortable in the pub with the behaviour that was going on by members of the team. Very disappointing as this never used to be an issue. Maybe something to do with the new management, but hopefully this issue will be resolved as we love going to the Rev. Will definitely be waiting a while before going back.
We went for a meal with family , as i am a chef with my own resturant i have had no time off so this was a special day, very excited to go out for the first time over christmas, we did want sunday dinner but they wernt doing it so had normal menu, the food was ok , although the cottage pie said it came with chips and peas , my mum didnt want chips so asked for just peas and salad , it came with no peas , when she ask for peas the waitress said the peas are in the pie ! Wierd. But whatever , there were no peas in the pie !! When we said she just laughted and said oh well , there was no check back to see of all was ok with meals we were a table of 10 ,,, we had to wait 20 minutes before they cleared our plates although there were only 2 other small tables eating , we waited another half hour for some one to come take our dessert order but we gave up. And decided to pay the bill at the bar, as no sign of any waitress after clearing, when at bar the young waitress with glasses gave me the bill. I said i would have like dessert but nobody came back and she just laughed , so rude never had such shocking service , also i asked for a credit card recipt and was refused they said we don't give them out , the place is a shambles too young waitresses that dont know what they are doing or dont care , they were walking around chatting most of the time Will never go back